Privacy policy

Last updated: 24/09/2025

Ceremonia ABN 42 880 804 549 (the “site”, “we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, shop with us, or get in touch.

What Information We Collect

We collect information in a few different ways, including when you:

Visit or browse our website (www.weareceremonia.com).
Sign up for newsletters, promotions, or updates.
Contact us with questions, feedback, or requests.
Place an order, including providing your name, shipping address, email, phone number, and payment details.
Interact with our website, which may collect technical information like your IP address.

Basically, any time you interact with us or our site in a way that requires your details, we may collect information to make your experience smooth and personalised.

How We Use Your Information

We use your personal information to:

Process your orders and keep you updated about your purchases.
Respond to your enquiries, feedback, or requests.
Send you newsletters, updates, and special offers (you can unsubscribe at any time).
Improve our website and services by understanding how visitors use them.
Comply with legal obligations where required.

Who We Share Your Information With

We may share your information with:

Our team, contractors, and service providers who help us run our business (like shipping providers or website hosts).
Professional advisors, such as accountants or legal consultants.
Authorities if required by law.
Partners with your consent, for promotions or marketing purposes.

We do not sell your information to third parties.

Keeping Your Information Safe

We take care to protect your information from misuse, loss, or unauthorised access. That said, no system is completely perfect, and we cannot guarantee absolute security. Please avoid sending sensitive information over unsecured channels.

We only keep your information for as long as it’s needed for the purposes outlined in this Policy, or as required by law.

Your Rights

We take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date. You can request access to the information we hold about you, and ask us to correct it if it’s inaccurate or outdated. Please contact us at hello@weareceremonia.com for any requests.

Children and Minors

Our website and services are not intended for anyone under 18. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us at hello@weareceremonia.com and we will take reasonable steps to remove it promptly.

Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be on our website with the “last updated” date.

Contact Us

If you have any questions or concerns about your privacy, please reach out to us:

CEREMONIA
Email: hello@weareceremonia.com
Website: www.weareceremonia.com