Shipping policy
Production & Shipping
Production Time
Most Ceremonia pieces are handmade to order, meaning each is crafted especially for you.
Production generally takes 2–4 weeks from the date of purchase, depending on the design and material availability.
Please note that shipping times do not include production time.
If you need your order sooner, please email hello@weareceremonia.com — we’ll confirm if we can meet your deadline.
Local Pickup
Available from our Byron Bay studio for customers within the Northern Rivers region.
Australia-wide Shipping
Orders within Australia are sent via Australia Post Express or DHL Express Priority.
You’ll receive tracking details once your order has been dispatched.
| Method | Cost | Delivery Time |
|---|---|---|
| Australia Post Express | $15 flat rate | 1–5 business days |
| DHL Express Priority | $25 flat rate | 1–3 business days |
If you’re outside a DHL catchment area, delivery may be handled by a third-party courier. DHL remains fully liable, and all parcels are insured.
Enjoy complimentary DHL Express shipping on orders over $700 AUD.
International Shipping - Coming Soon
We will soon ship worldwide using Australia Post Express International or DHL Express International.
All parcels are trackable and insured.
| Method | Cost | Delivery Time |
|---|---|---|
| Australia Post Express International | $35 AUD flat rate | 10–20 business days |
| DHL Express International | $45 AUD flat rate | 5–15 business days |
Enjoy complimentary DHL Express International shipping on orders over $1000 AUD.
Duties & Taxes
Prices are listed in AUD and exclude shipping unless stated otherwise.
Import duties, customs, and local taxes may apply depending on your destination country.
As the recipient, you’re responsible for these charges to release your order from customs.
Product details and pricing may change without notice. Ceremonia reserves the right to discontinue products at any time.